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Are you considering a career as a security guard? Or maybe you’re already in the field, but wondering what it takes to become successful. Look no further! In today’s world, security guards play an integral role in ensuring safety and preventing incidents from occurring. However, being successful in this line of work requires more than just donning a uniform and standing at your post. To excel as a security guard, you must possess certain essential skills that will set you apart from the rest. In this blog post, we’ll explore 10 critical abilities every prosperous security guard should have to thrive on the job!

Communication Skills

There is no question that communication skills are essential for any security guard. The ability to communicate effectively can mean the difference between diffusing a potentially dangerous situation and escalating it. Good communication also allows security guards to build positive relationships with the people they interact with on a daily basis.

Some of the key communication skills that every successful security guard needs include:

• The ability to stay calm under pressure: This is perhaps one of the most important communication skills for a security guard. When things are getting heated, it’s important to be able to remain calm and collected in order to diffuse the situation.

• The ability to listen: It’s not enough just to be able to talk – security guards also need to be good listeners. This includes being able to understand what someone is saying, as well as being aware of non-verbal cues that can give additional information about what someone is thinking or feeling.

• The ability to give clear instructions: When a security guard needs someone to do something, it’s important that they are able to give clear and concise instructions. This ensures that there is no confusion about what needs to be done, and helps avoid any potential misunderstandings.

• The ability to remain professional at all times: Professionalism is key for any security guard. No matter how difficult the situation, it’s important to maintain a professional demeanor in order to command respect and authority.

Observation Skills

There is no denying that observation skills are essential for any security guard. After all, how can you protect something or someone if you’re not paying attention to what’s going on around you? Good observation skills involve more than just being aware of your surroundings, however. You also need to know how to pay attention to detail and look for anything out of the ordinary.

Here are a few tips to help improve your observation skills:

1. Be aware of your surroundings at all times. This means not only paying attention to what is happening in front of you, but also keeping an eye on what is happening behind you and off to the sides. The more aware you are of your surroundings, the easier it will be to spot anything unusual.

2. Pay attention to detail. When you’re observing your surroundings, don’t just focus on the big picture. Take time to look at the small details as well. Things like body language and facial expressions can often give away more than what someone is saying verbally.

3. Look for anything out of the ordinary. This could be anything from a suspicious person loitering in the area to a car that doesn’t seem to belong in the parking lot. If something catches your eye, trust your gut and investigate further.

Reporting Skills

As a security guard, you will be responsible for maintaining a safe and secure environment. This means that you will need to have excellent reporting skills. You will need to be able to write detailed reports of any incidents that occur. You will also need to be able to communicate effectively with your superiors.

Documentation Skills

In order to be a successful security guard, it is essential to have strong documentation skills. This means being able to write clear and concise reports that document all aspects of an incident. It is also important to be able to effectively communicate with other members of the security team, as well as law enforcement and other first responders. Strong documentation skills are the foundation on which all other security guard skills are built.

First Aid and CPR Training

In order to be a successful security guard, it is essential to have training in first aid and CPR. This will enable you to properly respond to any medical emergencies that may occur while on the job. First aid and CPR training will also give you the confidence you need to handle any situation that arises.

Basic Computer Literacy

In order to be a successful security guard, you need to have basic computer literacy. This means being able to use a computer for simple tasks such as sending email, browsing the internet, and using word processing software.

While you don’t need to be a computer expert, you should know how to perform basic troubleshooting in case something goes wrong. For example, if the computer you’re using doesn’t seem to be working properly, you should know how to restart it and/or troubleshoot common problems.

Additionally, it’s important to be familiar with security-related software such as CCTV cameras and monitoring systems. Knowing how to use these tools will help you do your job more effectively and keep your workplace safe.

Access Control

In order to be a successful security guard, it is essential to have strong access control skills. This means being able to control who has access to certain areas, and being able to monitor and restrict entry as needed. Strong access control skills also involve being able to quickly and efficiently respond to any security breaches that occur.

Conflict Resolution

In any security guard job, there will inevitably be some conflict. Whether it’s between you and another employee, or you and a member of the public, it’s important to be able to resolve conflict quickly and efficiently. Here are some tips for doing just that:

– First, try to stay calm. This can be difficult in the heat of the moment, but it’s important to remember that acting rashly will only make the situation worse.

– Second, try to see things from the other person’s perspective. It’s easy to get wrapped up in our own point of view, but it’s important to understand where the other person is coming from.

– Third, communicate clearly and concisely. This means both speaking and listening patiently and attentively.

– Fourth, offer alternatives. If there’s more than one way to resolve the conflict, offer up different options and let the other person choose which one they prefer.

– Finally, follow through on your promises. If you say you’re going to do something, make sure you do it. This will help build trust and respect between you and the other person involved in the conflict.

Emergency Response Procedures

In the event of an emergency, it is essential that security guards know how to respond quickly and effectively. There are a few key procedures that all security guards should be familiar with:

1. First and foremost, if you see something suspicious, do not hesitate to call 911. Time is of the essence in an emergency situation and the sooner authorities are notified, the better.

2. If someone is injured or there is a fire, do your best to help them and keep them safe until help arrives. Again, time is critical in these situations so every second counts.

3. Be sure to stay calm and follow any instructions that you are given by authorities. It can be easy to panic in an emergency situation but it is important to stay calm and think clearly so that you can best help those around you.

4. Lastly, after everything has calmed down, be sure to document what happened during the incident. This will be important for debriefing with your superiors as well as for any future reference should something similar happen again.


As a security guard, you are responsible for the safety and security of others. This means that you must be professional at all times. You must be able to take direction from your superiors and follow orders. You must also be able to communicate effectively with both co-workers and the general public.


Security guards have an important job to do, and having the right skills can make all the difference. From communication abilities and integrity to conflict resolution approaches and observational acuity, these 10 essential skills are needed for any successful security guard career. We hope this article has given you a better understanding of what it takes to succeed in this field so that you can best prepare yourself for success. Best of luck!


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contact: info@metroguards.com.au
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